We will take care of it
We will take care of it
All-inclusive service for your Cylan at our facilities or through our external service partners.
Service at Cylan
We are here for your e-bike even after your purchase. You can have service and repair work on your CYLAN e-bike performed directly at our CYLAN E-Bike Store.
Do you live further away?
Our qualified service partners handle the maintenance and repair of your Cylan – for maximum operational reliability.
Cylan is exclusively responsible for all warranty services. Please contact Cylan directly in the event of a warranty claim.
Service at Veloplus
You can find our service partner Veloplus at 11 locations in Switzerland.
Service in-store
You can also easily take your CYLAN e-bike to a local sports shop or bicycle dealer for servicing. Whether at Veloplus, Ochsner Sport, or Decathlon – choose the specialist retailer you trust and put your e-bike in experienced hands.